The Plaza

About Habari

Habari Medical Plaza is a privately owned outpatient medical facility in Addis Ababa, Ethiopia, founded by Dr. Akeza Teame and Melat Abate. These terms govern the use of this website and the booking of appointments through it.

Contact

• General enquiries: plaza@habarihealth.com

• Phone: +251 96 158 8888 or short code 9873

• Address: NOC Building, near the Civil Service College, Addis Ababa

Using the Website

Permitted Use

You may use our website to:

• Learn about our services, doctors and facilities

• Request or book an appointment

• Contact us with questions

• Make payments through our authorized payment gateways

Prohibited Use

You may not:

• Copy or reproduce site content without written permission

• Provide false or incomplete information when booking

• Attempt to gain unauthorised access to any part of the site

• Upload harmful or malicious content

• Misrepresent your identity when contacting the plaza

Appointments

Booking

Online appointment requests are subject to the following:

• Requests are subject to confirmation by our team

• Patients must provide accurate and complete information

• We may reschedule appointments if necessary

• Missed appointments without prior notice may affect future bookings

• In an emergency, call 9873 or seek immediate medical attention

Payments

• Payments must be made through authorized payment gateways

• Service fees are listed in Ethiopian Birr (ETB) unless otherwise stated

• International payments may be subject to currency conversion fees

• Payment confirmation will be sent electronically

Cancellation & Refunds

• Appointments may be canceled or rescheduled at least 48 hours before the scheduled time

• Refunds, where applicable, are processed according to service type

• Administrative fees may apply

• Contact the front desk for help with any booking change

Medical Disclaimer

Website Information

Information provided on this website:

• Is for general informational purposes only

• Does not substitute professional medical advice, diagnosis, or treatment

• Should never delay you seeking care in an emergency

Emergencies

• In case of emergency, seek immediate medical attention

• Our 24/7 emergency line is short code 9873

• Do not rely on the website or online messages for urgent medical needs

Your Responsibilities

You agree to provide accurate information, not to misuse the website, not to attempt unauthorized access to our systems, and not to upload harmful or malicious content. Requests that breach these terms may be refused.

Intellectual Property

Plaza Content

All content on this website, including text, logos, images, and branding, is the property of Habari Medical Plaza unless otherwise noted, and may not be copied or reproduced without written permission.

Your Content

You retain ownership of anything you send us. By submitting information or documents, you permit us to use them to provide your care and respond to your request.

Warranties and Liability

Warranties

We provide our services with reasonable care and skill. We do not guarantee that our website will be error-free or continuously available.

Limitation of Liability

Habari Medical Plaza is not responsible for website downtime or technical interruptions, errors beyond our reasonable control, or indirect or incidental damages arising from use of the website.

Nothing Waived

Nothing in these terms limits or excludes liability for:

• Death or personal injury caused by our negligence

• Fraud or fraudulent misrepresentation

• Any liability that cannot be limited by applicable law

General

Changes to These Terms

We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of the Federal Democratic Republic of Ethiopia. Disputes will be resolved in Ethiopia unless otherwise required by law.

Entire Agreement

These terms, together with our Privacy Policy, constitute the entire agreement between you and Habari Medical Plaza regarding the use of this website.